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Fitbit tracker not syncing after being turned off for 2weeks

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‎07-20-2017 08:37

‎07-20-2017 08:37

My computer died and had to be replaced now my fit bit is out of sync. How do I get it back on track?

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‎07-23-2017 08:30

‎07-23-2017 08:30

Hey @Agnice! Welcome to the Community.

 

In this case, if it is on your computer, I'd recommend that you redownload the Fitbit Connect software or the Fitbit app (if using Windows 10) from the Windows Store. After downloading and installing the software, try to sync again and it should do the trick. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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