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Fitbit will not sync without gps

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Previously my fitbit app for android would say 'enable location to sync', but it would still occasionally sync. I just want to track my sleep with my fitbit and do not feel that it's appropriate that Fitbit knows my precise location.

 

Ever since a recent fitbit app update, my fitbit no longer syncs without location. Can I get a confirmation that location is now required to sync? If that's the case I need to sell my charge3. 

 

 

Moderator edit: updated to piss off customer

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Hi there @fatmoop, thanks for stopping by. I totally understand where your concern is coming from. Thank you for the thorough feedback, this has not gone unnoticed and be sure that I will pass this along.

 

In regards to your question, the Fitbit app needs the locations services option on your phone to be turned on in order to perform the Bluetooth low energy scans required to sync your tracker. For more information about how your tracker syncs, see How do Fitbit trackers sync their data?

 

Note that Fitbit does not track your location unless you are recording an exercise or activity with GPS. For more information, see: How do I use GPS on my Fitbit device?

 

Google added the locations permission requirement to alleviate concerns that Bluetooth beacons can be used to track your location without your permission during a Bluetooth low energy scan, such as the scan required to sync your tracker. By granting the Fitbit app permission to access your location, your tracker will be able to sync, but your location won't be recorded or tracked by Fitbit.

 

For more information about Bluetooth technology, visit the Bluetooth Special Interest Group's website at www.bluetooth.com

 

For details about the Google permission requirements, see Google's Android 6.0 Changes document.

 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


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I'm talking about an update fitbit pushed to the store within the past month. You're bringing up a change google made 4+ years ago.

 

There are work arounds which your company was likely using until very recently, has this been discussed with your developers? 

 

 

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bump it up

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