05-11-2024 10:08
05-11-2024 10:08
Free 6-month premium Fitbit with my new watch
05-11-2024 14:48
05-11-2024 14:48
Hello @suzyburwick
Do you have a question about the free 6 months Premium subscription that often comes with a new Fitbit and Pixel watch?
Rieko | N California USA MBG PE
05-11-2024 16:25
05-11-2024 16:25
05-12-2024 14:26
05-12-2024 14:26
Hello @suzyburwick
There should have been an option in the Fitbit app to get the Premium subscription when you first set up your new Fitbit. But it sounds like you didn't see that option or unintentionally skipped over it during setup.
At this point, you probably should contact Fitbit support (<-- click link) and see if they can help you get your 6 months free Premium subscription for your account.
Rieko | N California USA MBG PE