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A common cause of this on the Charge 2 is when the fitbit is accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the Charge 2. Could this be what's happening here?
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Did you get this sorted? What was the solution?
How can I receive more notifications on my Fitbit watch?
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@avensis there's a guide to setting up notifications here: https://help.fitbit.com/articles/en_US/Help_article/1979/
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