help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fix the not able to enter custom food issue

‎12-09-2025 10:20 - last edited Friday by Fitbit Moderator

‎12-09-2025 10:20 - last edited Friday by Fitbit Moderator

Now that the disappearing food problem is fixed, when will Fitbit fix the not able to enter custom food anymore problem?  I just throw in quick calories now, but I did like to be able to log custom food.  I've done all of the trouble shooting that I was told to.

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 REPLY 1

‎12-10-2025 09:39

‎12-10-2025 09:39

@ValRae , Thank you for your message and feedback. 

If you are experiencing issues with the drop down menu and and adding custom foods,please follow this other thread. https://community.fitbit.com/t5/Android-App/unable-to-add-custom-foods-no-serving-drop-down-menu/m-p...

So that you also receive the info at the same time as the other users who have reported this. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes