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Flex 2 not syncing with Android phone

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‎04-26-2018 08:50 - last edited on ‎04-28-2018 07:36 by Moderator Alum

‎04-26-2018 08:50 - last edited on ‎04-28-2018 07:36 by Moderator Alum

After coming back to sweden after a week in New_York, my Flex2 does not sync with my Huawei P20 lite. Help anyone? 

 

 

Moderator Edit: Updated Subject For Clarity.

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‎04-28-2018 07:35

‎04-28-2018 07:35

Hi there @AnnDav, good to see you have joined the Fitbit Community! I saw you tracker is not syncing with your phone.

 

Note the Huawei P20 Lite is not listed as a Compatible Device. Nonetheless, this doesn't mean your tracker or the app are not going to work; so I recommend to give it a try to these suggestions: Having trouble syncing? (here's how to fix this)

 

Hope this helps and stay tuned if you have other questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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