Flex 2 not syncing with Android phone - Fitbit Community

Flex 2 not syncing with Android phone

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AnnDav

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After coming back to sweden after a week in New_York, my Flex2 does not sync with my Huawei P20 lite. Help anyone?

Moderator Edit: Updated Subject For Clarity.

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RobertoME

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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Hi there @AnnDav, good to see you have joined the Fitbit Community! I saw you tracker is not syncing with your phone.

Note the Huawei P20 Lite is not listed as a Compatible Device. Nonetheless, this doesn't mean your tracker or the app are not going to work; so I recommend to give it a try to these suggestions: Having trouble syncing? (here's how to fix this)

Hope this helps and stay tuned if you have other questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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