help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex 2 not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2017 00:04

‎06-27-2017 00:04

My fitbit flex2 is driving me mad. Hasn't synced since yesterday at 3.4pm.  I've followed all the helpful (not) steps suggested and still won't sync!!! It sometimes won't sncy but is usually easy to sort out by restarting my phone or the fitbit. But the blue light just won't go away despite following other users forum post suggestions. Help please xx

Best Answer
0 Votes
1 REPLY 1

‎06-29-2017 12:01

‎06-29-2017 12:01

Thanks for stepping into the Forums @SunsetRunner!

 

Before I can suggest any steps I'd like to ask you what are the troubleshooting steps that you have tried already. Could you please let me know?

 

In the meantime, have you tried syncing with any other device? Perhaps  a mobile or a computer? Additionally, what is the mobile that you are using to try and sync your Flex 2?

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes