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Sleep stages reverting to old format

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‎06-25-2017 19:57 - last edited on ‎06-29-2017 10:58 by Fitbit Moderator

‎06-25-2017 19:57 - last edited on ‎06-29-2017 10:58 by Fitbit Moderator

The reason why the sleep stages are reverting to old sleep patterns could be due to the fact that the band is not secured properly on the wrist so the tracker turns on the hand during sleep and the sensor is unable to detect the detailed sleep stages and so merely presents only the basic sleep patterns.

 

 

Moderator edit: updated subject for clarity & format

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‎06-29-2017 11:18

‎06-29-2017 11:18

Hello and welcome to the Forums @NCW!

 

Thanks for sharing your experience on the matter. This is very important to keep in mind. Making sure the HR sensor gets a clear reading is very important. It is always important to tighten the wristband around your wrist and regularly cleaning the HR sensor.

 

Feel free to reach out with any questions.

Lanuza | Community Moderator

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