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Flex Rejecting

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‎06-21-2016 11:24

‎06-21-2016 11:24

My phone galaxy Note is finding my Fitbit Flex but when I try to connect I get message "Flex Rejecting".....Does anyone have any helpful suggestions?
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‎06-22-2016 09:55 - last edited on ‎01-29-2026 05:30 by Fitbit Moderator

‎06-22-2016 09:55 - last edited on ‎01-29-2026 05:30 by Fitbit Moderator

Welcome to the Community @KimberlyDD! Let's try to connect your tracker again. Please follow the instructions on @AlejandraFitbit post to set it up your Flex as a new device using an Android device. 

Let me know if you keep getting that error and I'll see what I can do for you. 

Heydy | Community Moderator, Fitbit
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