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Flex Won't sync. Error message

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‎08-19-2016 08:20

‎08-19-2016 08:20

My Flex wont sync. Last completed last night about 9:20. I get an error has occured please try again message. More than 12 hours later still same issue. I have already tried restarting my phone, charged my tracker and reset it. Nothing has worked so far.

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4 REPLIES 4

‎08-19-2016 08:38

‎08-19-2016 08:38

Wonderful troubleshooting @dawnesselman

 

Which operating system does your phone use? iOS, Android, Windows?

 

Thank You

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‎08-19-2016 08:40

‎08-19-2016 08:40

I am using an android system
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‎08-19-2016 08:43

In response to dawnesselman

‎08-19-2016 08:43

Thanks @dawnesselman

 

Have moved this thread from the Flex to the Android App section to increase the chance of getting a solution.

 

Your post will get more attention here.

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‎08-20-2016 08:19

In response to SunsetRunner

‎08-20-2016 08:19

Hi @dawnesselman, it is great to see ya' around the Community! Thanks for moving the post my friend @SunsetRunner!

Ok let's see, if you have issues to sync your Flex with your Android phone, then I suggest you to take a look into the tips on @AlejandraFitbit post to fix this. there are some other steps besides the ones you tried. If this was already resolved, and your tracker is syncing without any inconvenience, please let me know. 

 

Let me know how it goes! Smiley LOL

Heydy | Community Moderator, Fitbit
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