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Flex won't sync to my note 5.

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‎10-16-2016 16:43

‎10-16-2016 16:43

I have followed all instructions and have reset the flex. I have uninstalled and reinstalled on my note. it is saying rejected by flex. Does anyone know what I can do? I have talked to customer service and they just sent me here to try to trouble shoot. won't pair

Lalah Miller
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‎10-17-2016 04:38 - last edited on ‎08-13-2025 05:24 by Fitbit Moderator

‎10-17-2016 04:38 - last edited on ‎08-13-2025 05:24 by Fitbit Moderator

Welcome to the Community @lalah. Thanks for troubleshooting this inconvenience by yourself and for the attachment. In this case, I recommend following our syncing troubleshoot. After these steps your tracker should sync without an inconvenience.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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