help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Floor badges

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-25-2023 18:32

‎10-25-2023 18:32

Not earning floor badges with Pixel Watch. There are some months old threads saying this is a known issue, but no apparent resolution.

Not only are badges not showing as earned, but I have no floors showing in my lifetime achievements. 

 

 

Best Answer
5 REPLIES 5

‎10-28-2023 07:39

‎10-28-2023 07:39

This issue still has not been resolved. This was considered "high priority" when I opened a ticket in January. I haven't received a response since. Take that for what you will.. 

I'm guessing developer time is being taken up by removing features and crippling the user experience, in turn making it exceedingly difficult to care about or fix existing problems. 

Best Answer

‎11-01-2023 20:27

In response to MomentsNotice

‎11-01-2023 20:27

This so ridiculous that it still hasn't been fixed. How hard is it to fix? It is recording the floor count properly, it just needs to trigger the badge award. 

Best Answer

‎11-02-2023 20:01

‎11-02-2023 20:01

I have that same issue, very disappointing,  plus my Versa 2 won't hold the charge

Best Answer

‎11-06-2023 03:00

‎11-06-2023 03:00

This has been an issue for over a year. Not holding my breath for a fix and cancelling my Fitbit Premium because the experience is not Premium!

Best Answer

‎11-24-2023 17:19

‎11-24-2023 17:19

I'm getting the same with my Pixel Watch 2. I've passed 10 a few times and it's not showing as earned although the floors are registering. 14 registered today but no badge

Best Answer