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Food log and water log not saving on Galaxy S9 app

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‎01-18-2019 08:13

‎01-18-2019 08:13

 Hello. I have noticed that none of my food logs or water logs are in my app anymore like I never logged them to begin with. When I log in on a desktop, they are there.  Is the logging option down in the app? How do I remedy this? I'm on a serious weight loss journey and logging my food and water are a big part of that journey.

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‎01-20-2019 08:09

‎01-20-2019 08:09

@JessAnn147 Welcome! It's great to see you around! Sorry to hear that you can't view your data on your Fitbit app. Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-09-2019 07:56

In response to AlvaroFitbit

‎02-09-2019 07:56

Thank you Alvaro. I ended up deleting the app, shutting my Versa and phone off, restarting and redownloading. They finally synced up again. Every once in awhile I have to restart my Versa because my notifications stop but other than that, Love it! Thanks for the help....

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