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Food log malfunction

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‎02-11-2021 05:08 - last edited on ‎02-12-2021 18:16 by

‎02-11-2021 05:08 - last edited on ‎02-12-2021 18:16 by

Food logged yesterday is displaying as today. Date and time are properly synced.

Attempts to edit logs fail or log to incorrect days, show double entries, etc.

This is the second day I'm having issues after charging my fitbit yesterday. Somehow my device changed timezones while charging. I finally fixed that and reset device but food log is still malfunctioning

 

 

Moderator edit: label

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‎02-12-2021 18:13 - edited ‎02-12-2021 18:17

‎02-12-2021 18:13 - edited ‎02-12-2021 18:17

Hi @NiCast, it's nice to see you in our Community Forums.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. On your phone's settings tap on Apps > Fitbit > Storage > Clear cache and then Force Stop.
  3. Reboot your phone.
  4. Open the Fitbit app and log back in to your account.

For more information about tracking food, see How do I track my food with the Fitbit app?

 

By the way, I've moved your post to Android App board so we can keep our forums organized.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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