Food plan doesn't work anymore

[speedf]

If I go to edit my food plan in the Fitbit app on my Oneplus 10T phone, then I just getting a "please wait" (see attached) after I've entered all the details.  Never goes and I have to force quit the app.    I've tried deleting the app cache, uninstalling and reinstalling the app and restarting the phone.  Nothing works.

Tried the same on an Android Tablet (Xiaomi Pad 7) and the app just crashes, with the crash report as attached.

Anybody else having this problem?  I'm running v4.52 of the app on both devices.OnePlus10TXiaomi Pad crash report

[Char0105]

That worked, thanks for replying!

[speedf]

Looks like Google may've fixed this.  To be clear, I've tried these steps before with no luck, so it does seem like Google have done something recently to resolve.  The way I managed was to delete the fitbit app and then reinstall.  This had the effect of removing my existing food plan which I couldn't edit.  I was then able to set up a new food plan and it seemed to work.  Editing this plan (which previously would've resulted in crash/spinning "please wait") no longer occurs.

[p.audax]

@ActivePickle No luck for me with this. The second I tap "Food Plan" it starts loading the food plan page for a moment, and then brings me back to the Nutrition & Weight page. I can set my water goal and weight goals though.

Edit: My weight goal wasn't set on the Nutrition & Weight page, so I tried editing my food plan after that. IT WORKED.

[ActivePickle]

I had only ever tried from food. I suspected it was more like that it had been fixed now rather than a different method working. I'm pleased they have sorted it out now.

[ActivePickle]

Yay 😁 

[Jonflap]

It works for me too now!

[joejostar]

I tried again (9/24) and it is now working! Looks like they heard us 🤞

[MarioSFitbit]

Hi everyone and warm welcome to the new community members! 

I appreciate all your messages and feedback regarding this situation. Our team informed us that the issue was resolved and a Fitbit app update is not required. 

We are going to leave open the thread for a few days, waiting for your confirmations.  Your comments are always appreciated

[Pina57]

Had this error today. I had to delete my plan and then re-add the plan from scratch. That worked after attempting to edit my plan caused my phone to freeze about 5 times.