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About 4 weeks ago I noticed that my Friends leaderboard was not working, I can see my step count in there but everyone else shows "Step count unavailable". I thought it was just a temporary issue at first but it is still not working.
Hi, @Wilmot99 welcome to the community, It depends on how you are logged in to your Fitbit account. The current policy is that everyone is encouraged to change to a login with their Google account but once you have done this you no longer see friends who are still using their Fitbit login.
Ah, that would appear to be it as its about the same time I changed to a Google account. That's really poor by Fitbit, part of the fun of it is the competitive side with friends.
I have recently realized this and am baffled that Google's solution is.....everyone else needs to migrate their accounts. Wow, terrible customer service.
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