09-16-2020
07:38
- last edited on
09-16-2020
22:48
by
RicardoFitbit
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09-16-2020
07:38
- last edited on
09-16-2020
22:48
by
RicardoFitbit
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Hi, new to fitbit. Trying to send a friend request on the app, or via the dashboard online results in an error message [ERROR 404] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]
Ive tried resetting the app, logging in, logging out. Etc. I see online others are having this issue too. What is fitbit doing about it? I also havent recieved invitations when im talking to the person and watching them send it
Moderator Edit: Clarified subject
09-16-2020 08:19 - edited 09-16-2020 08:20
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09-16-2020 08:19 - edited 09-16-2020 08:20
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Hi @Kev90 I can't help with the app problem
A workaround is to send your friend this link to your profile page.
Ask your friend to tap on Add Friend.
Your profile is at https://www.fitbit.com/user/8TR5BC
You can send this link to your friend through Facebook, private Twitter, email, or text message. Basically anyway that you communicate with them.
I've also moved your android question out of hardware support.
09-21-2020 06:31
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09-21-2020 06:31
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Thanks! The link appears to work.

09-22-2020 05:32
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09-22-2020 05:32
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Hello Rich,
I have the same problem. How do I find the link for my username to share with my friends? TIA

09-22-2020 05:39
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09-22-2020 05:39
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Found it! Thanks anyway

04-24-2021 20:30
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04-24-2021 20:30
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Where is that link?

03-29-2023 07:18
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03-29-2023 07:18
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Hi @Rich_Laue
Saw your post is it still true today March 28, 2023, after the shut down of the open groups and challenges. I did as instructed, but I don't see the Green and Red buttons to accept or remove a friend. Please advise.

03-29-2023 12:31
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03-29-2023 12:31
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Hi @Rich_Laue
Saw your post is it still true today March 28, 2023, after the shut down of the open groups and challenges. I did as instructed, but I don't see the Green and Red buttons to accept or remove a friend. Please advise.

