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Frustrated

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‎08-16-2018 21:13

‎08-16-2018 21:13

My Fitbit hasn't synced since Wednesday morning. When it did sync on Tuesday it left out 3 or more hours of activity. I chatted about this with costumer support to no avail. About to give up.after all this time. No acknowledgement or resolution for this long-time fitbit user.

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‎08-17-2018 04:03

‎08-17-2018 04:03

@IULF Hi and Welcome - Not sure what you have tried or what Customer Support have said if much but can I direct you to my post as follows https://community.fitbit.com/t5/Android-App/Syncing-of-my-fit-bit/m-p/2901646#M83829 this contains a few links that may help or explain the issues that you maybe experiencing

 

Obviously you can miss the Customer Support section as you have already tried this

 

Hope this helps a little

 

Kind Regards

 

Wayne

Charge 2, 3 - Windows 8.1 - Samsung S6, S8, S9 - Each day we learn something new is a day not wasted
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