GPS activity not recording hearth rate

[DutchGuy]

Whenever I do an exercise with the gps functionality it's not showing me any hearth rate data, see screenshot.

It works fine for the automatically recognized exercises. Can you show that you care about your customers and fix this simple bug please?

[MakMak]

Hi, @DutchGuy! Did you start the GPS from within the app rather than from your tracker? That's possibly the issue. You need to use the connected GPS function.

[DutchGuy]

I started it from within the app:

-> Exercise
-> Track (button)
-> Play (button)

It shows the map and that there is a GPS connection. It just fails to
display the map at all after I finish the exercise.

[MakMak]

Right, I thought your problem is that you're not seeing your heart rate, etc. When you start from within the app, you won't get that. You will only get that if you start an exercise from your tracker.

[DutchGuy · Accepted solution]

Ok,  I'll start it from the tracker next time... that's not how it used to work though,  I wish they had not left a broken feature in the app.

I did get an extra exercise that was auto recognized with GPS and heartrate. I don't understand why that one has heartrate and the other doesn't, but whatever.