Galaxy J3 not working with Versa

[Rdht]

 My versa messaging is not working even though I gave the requiredoperating system.  I was apprehensive about purchasing another Fitbit product, had 2 others before changing to another manufacturer, this one will be going back, should have known better

Moderator Edit: Updated Subject For Clarity

[RobertoME]

Hello @Rdht, good to see you are visiting the Fitbit Community! My apologies for the late response and thank you for your feedback. Samsung Galaxy J3 is not listed among the Compatible devices. In these instances is prone some features may not work as is expected, due to the app is not optimized to work with the device in question.

This is not an stamment your phone won't work with your Versa, so it wouldn't hurt to try the following suggestions: My Fitbit device isn't receiving notifications from my phone.

For more details please refer to our help article: Which phones and tablets can I use with my Fitbit watch or tracker?

See you later and rest assured we are working to add more mobile phones to our list.