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I cannot synchrnoized my iconic fitbit watch

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‎05-14-2018 20:54

‎05-14-2018 20:54

Dear all,

I don't know if the wrong in fitbit watch or in my phone or in the connection, but since two days I cannot synchronized, I try everything but nothing work , any advice?

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1 REPLY 1

‎05-19-2018 08:36

‎05-19-2018 08:36

Hello @DIAZ, good to see you are visiting the Fitbit Community! My apologies for the late response and I'm wondering how it goes? Is the syncing issue still persisting with your Fitbit Ionic?

 

I'm wondering which steps you have tried on your own to address this issue? As a matter of review I would like to share the following help article to confirm if you tried this recommendations: Why won't my Fitbit device sync?

 

If is not working, I will suggest to set up your tracker as a replacement device on your Fitbit account. If you need help with this, the following post will guide you through.

 

Hope this helps and let me know if the issue persists.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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