Galaxy S7 Edge

[PolishedTurtle]

I just recently upgraded my phone from the Galaxay S3 to the Galaxy S7 Edge.  I had no clue that my FitBit Surge would not work with the S7.  I love my new phone and my fitbit so it would be really nice to be able to have them working in sync again.  Is there going to be an update anytime soon??  Anyone else hoping for an update like yesterday? Lol!

[firemanking33]

You r welcome keep up the good work awesome product awsome site

[HeydyF]

Thank you very much @firemanking33! I appreciate your comments! They really motivate us to improve the work here in the Community! 

Have a nice weekend and take care my friend! 

[Nikkinikki]

Well, it is now 1/3/2017 and now neither mine or my husbands fitbit works.  We just got new phones approximately 3 weeks ago and got the S7 Edge, not knowing Fitbit wouldn't work.  We are now over $400 in the hole on two Fitbit devices that are completely useless.  My fitbit was syncing for the first week I had my new phone, then it quit.

I uninstalled the app, restarted my phone, bluetooth, location.  I even uninstalled the fitbit from the app.  I did a hard restart of the fitbit - nothing.  Now I can't even get my phone to recognize the device at all, when I hold the button for 3 seconds like it says to, it just starts the stopwatch.

I am extremely disappointed with Fitbit.  I've been using a Fitbit device of some sort for over 3 years and this is ridiculous.  The S7 and S7 Edge came out in March 2016 - It should NOT take a full year of development work to make an app work with a Fitbit.

When is this going to be resolved?  I can promise, though I've only purchased Fitbits in the past, that I will NOT be doing business with this company again in the future.  Your devices are pricey, we paid for them because they are reliable, and now they are not, which is 100% unacceptable.

[firemanking33]

I have the galaxy s7 edge and the fitbit 2 and it wroks wonders mmm maybe
a settings problem or something

[Nikkinikki]

I have the Charge and my husband has the Blaze - neither works on our Galaxy S7 Edge.  We've both done all the troubleshooting provided.

[firemanking33]

They should had fix these isues along time now

[Biscuit77]

mine works now. it sortnof sorted itself out. (although the stopwatch/timer
functio is now not accessible)

think that's a seperate issue.

[Biscuit77]

yes they should

[Daverumie]

I think you don't knwo about what features we have been talking about for
example mobilerun does not work and music control don't response properly
they did not resolve nothing

[Webbr23]

I agree!  Come on Fitbit - FIX these ongoing sync problems!!

[Webbr23]

I have an S7 edge with a a Charge 2 and a Flex 2.  My wife has an S7 with the Flex 2.  Both of us experiencing the same problems since day 1.  I know a lot of other users are also suffering the same product flaw.  

Seriously FitBit. Stop wasting time with Pebble and FIX your sync problems! I'm sick of having to restart my Samsung Galaxy S7 just to sync. Before you suggest it; yes, I have tried every one of the suggested solutions. All of no help at all. Seriously, just fix it!

[laurawkannard]

when will the Surge work on the Galaxy S7 Edge.