Galaxy S7 active phone not able to receive notifications

[Going2Bfit]

My new phone the Samsung Galaxy S7 Active doesn't seem to be sending the notifications to my blaze. It tracks all my steps and HR and everything but I can't get the notifications. 

Please help. 

[RobertoME]

Welcome aboard to our Community @Going2Bfit. At the moment the Galaxy S7 Active is not in our list of supported devices, however this does not mean it won be compatible, only that we cannot guarantee all the feature will work. When a devices is not on our list it because has not been fully tested to guarantee the feature will work as it should. Now It wont hurt to try the following steps of this video tough.

Keep me posted how it goes, I'll be around if you have more questions.

[RateControl]

Is there an update to this issue, or the larger one of supporting the S7 Active?

[Browe67]

I just bought this phone and I too would like to know if there is an update to this issue, the other Samsung Active phones are compatible.

Thanks!

[AlejandraFitbit]

A warm welcome to the Community @Browe67. If your tracker is not receiving notifications, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post.

I hope this helps, let me know the outcome. 

[BambooWhisperer]

I have a Galaxy S7 and was not receiving any notifications (SMS, calendar).

After following her instructions, I'm now receiving them.

Had to go through ALL the steps tho.

Thanks!