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Galaxy S7 not finding my Fitbit

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‎09-04-2018 04:55

‎09-04-2018 04:55

 My Galaxy S7 Edge 'can't find' my Fitbit and therefore can't sync with it. However my iPhone does sync and all the history is pulled through to the app on the Galaxy.  Any suggestions?

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‎09-05-2018 07:25

‎09-05-2018 07:25

@Zero53 It's great to see that you've visited the Fitbit Community! Sorry to hear about your Fitbit device not syncing with your Galaxy S7 edge phone. I suggest you go to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. Make sure that your iPhone is off or has its bluetooth off to avoid interference from it.

 

Let me know how it goes!

Alvaro | Community Moderator

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