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Getting 1006 error

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‎11-12-2020 19:51 - last edited on ‎11-13-2020 09:15 by Fitbit Moderator

‎11-12-2020 19:51 - last edited on ‎11-13-2020 09:15 by Fitbit Moderator

Mobile ip is banned from the app and mobile website. Why?

I keep getting an 

Error 1006

Ray id: 5f1580g09a2c2a0f

2020-11-13 

Access denied

Banned your ip address 107.77.241.22

 

Moderator Edit: Clarified subject

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‎11-13-2020 09:18 - last edited on ‎11-02-2024 12:18 by Fitbit Moderator

‎11-13-2020 09:18 - last edited on ‎11-02-2024 12:18 by Fitbit Moderator

@Singlemama2010 A warm welcome to the Fitbit Community. Thanks for the detailed information shared. 

In order to provide you with the correct troubleshooting, please attach a screenshot of the error message you're receiving. 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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