help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting text messages on my Versa 2 but won't open

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2021 20:15 - last edited on ‎08-21-2021 11:24 by Fitbit Moderator

‎08-20-2021 20:15 - last edited on ‎08-21-2021 11:24 by Fitbit Moderator

Text messages are received but won't allow me to open it on my versa 2...what am I doing wrong?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎08-21-2021 11:26 - last edited on ‎11-04-2024 14:53 by Fitbit Moderator

‎08-21-2021 11:26 - last edited on ‎11-04-2024 14:53 by Fitbit Moderator

@Anitahickey Welcome to the Fitbit Community. Thanks for the details mentioned. 

I'd like you to ensure that when your text notification is coming, from the clock face, swipe down from the top of the screen to see it. Then tap a notification to expand it.

If that's the procedure you're following but the notification isn't opening, let's try restarting your watch and continue monitoring its functionality. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer