08-22-2016
09:36
- last edited on
08-22-2016
15:57
by
CallieM
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08-22-2016
09:36
- last edited on
08-22-2016
15:57
by
CallieM
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Hi Community,
Some of you may notice a tile on your dashboard that prompts you to set an array of personalized goals, and we'd like to offer you some tips. (Please keep in mind that this feature is going out to new users only, and not all new users at that. Don't be alarmed if you don't see it!)
Here's an example of what Goal Setting might look like for you:
Tip 1: If you dismiss the dashboard notification to set goals, this notification will not come back, and you will not be able to set goals.
Tip 2: Please try to sync your tracker each and every day that you are participating in Goal Setting.
Let us know if you have any questions!
08-26-2016 10:05 - edited 08-26-2016 10:06
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SunsetRunner
08-26-2016 10:05 - edited 08-26-2016 10:06
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Epic
Is it possible to change goals when set?

08-29-2016 10:18
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08-29-2016 10:18
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@SunsetRunner Yes, it is possible to change your goals once you've set them just not through the Guided Goals process. Your goals can be changed via the "goals tile" on the online Dashboard or your Fitbit apps settings page.
10-11-2016 08:09
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SunsetRunner
10-11-2016 08:09
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Hi there. The weekly exercise goals seems to have disappeared from the Android app and the online dashboard. Can we get some information on how to change it?

10-11-2016 09:32
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10-11-2016 09:32
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They are still on my on-line Dashboard, @SunsetRunner. If I highlight the Goals Tile, and then click on the Settings Gear Icon at the bottom that tile, it brings up the goals for daily or weekly and allows me to change them.
On the Android app when I open an Activity and then click on the Settings Gear Icon, I only see goals for daily, not weekly, so I am not sure they would be set there.

10-11-2016 09:39
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SunsetRunner
10-11-2016 09:39
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Thanks for looking into it. Are you seeing the goal for setting the number of weekly exercise sessions you want? I'm missing that one - maybe it's an account thing. Here's what my Weekly Goal tile looks like.

10-11-2016 09:45
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10-11-2016 09:45
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You are correct, there are no weekly goals for Calories nor Active Minutes, just daily goals for those two.

10-11-2016 10:08
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SunsetRunner
10-11-2016 10:08
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There should be a weekly goal for exercise sessions, too. It's used in the app but there's nowhere to change it. That's what I'm posting about.

10-12-2016 09:02
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10-12-2016 09:02
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Hey, @SunsetRunner! Nice to see you. That is a very good idea. Why don't you share it on our Feature Suggestions board?
See you around.

10-12-2016 09:54 - edited 10-13-2016 07:47
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SunsetRunner
10-12-2016 09:54 - edited 10-13-2016 07:47
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The feature exists already. It's currently broken because there's no way to change it. That's why I'm posting here, to bring attention to the fact that the feature mentioned here (changing your goals) is currently broken/missing.
These are the incorrect instructions from the FitBit web site: https://help.fitbit.com/articles/en_US/Help_article/1853/
10-13-2016 08:18
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10-14-2016 12:56
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SunsetRunner
10-14-2016 12:56
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I put a link to the "feature" in my last post - it wasn't a feature suggestion but something that FitBit had already done. I was pointing out a broken goal-setting screen. @FerdinandFitbit fixed it for me by recommendintg that I re-install the app. The screen re-appeared and I was able to change my goal.
10-21-2016 08:13 - edited 10-21-2016 08:13
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10-21-2016 08:13 - edited 10-21-2016 08:13
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@SunsetRunner, Oh, I understand now. Thank you so much for the clarification and letting me know that @FerdinandFitbit solved your problem! Yay!
See you around.

07-29-2018 07:03
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07-29-2018 07:03
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I closed out of this when it showed up in my app thinking I'd be able to do it later, but the option looks gone forever. It's been 2yrs since this was rolled out - can I access it somehow?? Very disappointed if not.

05-22-2019 18:24
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05-22-2019 18:24
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Hello, is this still a "dismiss it once and never get another opportunity situation?" I backed out of the screen that offered to help me set goals and haven't been able to find it again.

05-23-2019 07:49
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SunsetRunner
05-23-2019 07:49
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dashboard. In the upper right, there's a gear icon to click on. That lets
you set your goals.
If you don't see it, try re-installing the app. Looks like that's what I
needed to do back when I posted this.

05-28-2019 13:42
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05-28-2019 13:42
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Thanks, I re-installed the app and have been able to set and re-set goals. I still haven't gotten another chance at that "Where would you like to start?" screen, so maybe I would have to have an entire new account for that. Oh, well.

