Gps track exercise not working correctly

[Alykbb]

I have the change hr. I like to use the GPS tracking feature bit when I end my workout, it doesn't record correctly. Sometimes tyne map looks like a previous day Eben though I took a different route. Most of the time it doesn't analyze hr or calories because it is double recorded with the automatic activity tracker. So I'll see 2 workouts starting about 1 minute apart. The gps one that I turned on myself records my mileage and the auto one records the hr and calories. The gps isn't even giving me average pace anymore. I tried uninstalling and reinstalling app and fitbit to no avail. Please fix this.

[SunsetRunner]

Hi @Alykbb

Have moved this thread from the Charge HR to the Android App section to increase the chance of getting a solution.

Your post will get more attention here.

[MarreFitbit]

It's nice to see you around the Community ! First of all, I'd recommend making sure that your Android app is running the latest version (see the steps for updating it in this discussion I had). 

Once you've checked that, do the following:

• Log out of your Fitbit App
• Force quit the App
• Turn off the Bluetooth
• Shut off your phone and turn it on after 1-2 minutes
• Turn on the Bluetooth
• Log back into your Fitbit App

Catch you later!

[mirthdefect]

Hi @Alykbb

I think you might be experiencing the same issue I've documented here, with the addition of a "duplicate" activity from having your tracker auto-tracking (which I've disabled so my walk to & from work don't get counted).

It's being looked at, but I'd advise against logging out of the app on your phone for the time being as this seems to just delete the activity with the GPS data rather than actually fixing anything.