help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Had a good experience with Support

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2020 12:06 - last edited on ‎10-06-2020 17:14 by Fitbit Moderator

‎10-05-2020 12:06 - last edited on ‎10-06-2020 17:14 by Fitbit Moderator

Natalia was very helpful with my Charge 3 sync info Case #37952037after being unable to sync after recent update. I did not get the survey afterwards so I'm sending this. Thank you Natalia! 

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎10-05-2020 19:29

‎10-05-2020 19:29

Hi @KittenKay  welcome to the forums. How nice of you to stop by to tell the community of your positive experience with Fitbit's Natalia. Glad you're with us.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-06-2020 17:17 - edited ‎10-06-2020 17:17

In response to Odyssey13

‎10-06-2020 17:17 - edited ‎10-06-2020 17:17

@KittenKay Welcome to the Fitbit Community! It's nice to see you in the forums. 

 

Just as @Odyssey13 mentioned, it's very nice of you to share your experience with our Support team, your comments have been shared with them, you should still receive a survey in the next following days. 

 

Have a great week! 😃

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer