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Have not received weekly stats email

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‎05-21-2017 08:11 - last edited on ‎05-22-2017 12:05 by Moderator Alum

‎05-21-2017 08:11 - last edited on ‎05-22-2017 12:05 by Moderator Alum

I havnt received my weekly stats email can anyone help me work out why please 

 

Moderator edit: edited title for clarity

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‎05-23-2017 10:28

‎05-23-2017 10:28

Hello @Laura1409! Welcome to the Fitbit Forums.

 

Please keep in mind that the weekly reports are regularly sent between Monday and Tuesday. Also, be sure to check on your email's spam folder, it is possible that it was sent there by your email's settings.

 

Hope you find this information useful. If you need any assistance, please let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎05-24-2017 00:57

In response to LanuzaFitbit

‎05-24-2017 00:57

Did you ever receive those emails before? If not, please make sure if you have setup your account with the correct email id. 

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