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Having trouble syncing to galaxy 4

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‎02-11-2016 16:47

‎02-11-2016 16:47

Hi everyone. I have been having trouble syncing to my galaxy 4 since Tuesday. Getting cranky big time, ready to throw mine in the bin. Tried the 'factory reset' and bingo it worked straight away. Cant believe it worked straight away. Maybe give it a go 😉
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‎02-12-2016 11:35

‎02-12-2016 11:35

Is nice to see you here @SunsetRunner! Smiley Very Happy and also thanks for sharing your tip, I'm going to share it, if somebody need it. However, if the issue persist, let me recommend the following:

1. Open the Fitbit App and log out
2. Turn off the Bluetooth and also your cellphone
3. Restart your tracker
4. Turn On your cellphone and also the Bluetooth
5. Finally, set up your tracker as a new Fitbit device

 

Keep me posted! Smiley Wink

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎02-13-2016 02:39

In response to TarinFitbit

‎02-13-2016 02:39

Hi, thanx for your reply. Since i did the factory reset my fitbit is working perfectly with my fone. If i have any more trouble i will try what you have recommended. Once again thank you 


Sent on the go with Vodafone
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‎02-13-2016 08:23

In response to SunsetRunner

‎02-13-2016 08:23

Is nice to hear that you are back on track now @SunsetRunner! Smiley Very Happy You can also take a look on our Discussion Board where you'll be able to find a lot of tips and information to hit your goals.

 

Thanks for being part of the Community. I'll be around if you have any additional questions! Smiley Wink

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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