03-13-2024 17:17 - edited 03-13-2024 17:18
03-13-2024 17:17 - edited 03-13-2024 17:18
Why isn't "health connect" an option when I go to the devices and connections page in the app? I see others can do this but it's not available on mine.
I can confirm that I have health connect installed, health connect has full permissions on Fitbit and other health data apps, and Fitbit settings indicate to sync with health connect.
What am I missing?
I am Using Samsung Galaxy s21 with Android 14, on Fitbit app version 4.12.1
My goal is for Fitbit app to reflect step activity captured in Samsung health.
03-14-2024 08:49
03-14-2024 08:49
Hi, @Jhayyyson, welcome to the community, you may find this thread provides the information you need.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
03-14-2024 10:37
03-14-2024 10:37
Hello @Jhayyyson
I believe that Health Connect as an optional connected "device" in the Fitbit app just started rolling out last week. Like you, I don't see that option yet in my Fitbit app and I'm on the same version as you. We'll have to wait until the option is made available in our apps.
Rieko | N California USA MBG PE
03-14-2024 12:16
03-14-2024 12:16
Hey @Jhayyyson !
Might this help?
Best,
h
03-17-2024
11:00
- last edited on
03-17-2024
15:10
by
RodrigoMFitbit
03-17-2024
11:00
- last edited on
03-17-2024
15:10
by
RodrigoMFitbit
Thanks, I did all that setup previously - still doesn't show. Health connect even shows that the fitbit app is 'reading' it but it isn't showing health connect as a 'device'
Thanks - if its really that recent of a change, then I suspect you are right.
Sorry - that doesn't seem to be relevant to the issue.
03-18-2024 04:55 - edited 03-18-2024 04:57
03-18-2024 04:55 - edited 03-18-2024 04:57
Happy Monday, @Jhayyyson !
Health Connect won't actually be the app you connect to Fitbit. It syncs between Fitbit and, say, Google Fit or Samsung Health, which you will then connect to Fitbit. (Although, connecting directly seems to be a feature that is coming.)
Have a spectacular week!
h