help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Health Metrics SpO2 No data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-15-2021 10:30 - edited ‎08-15-2021 10:36

‎08-15-2021 10:30 - edited ‎08-15-2021 10:36

When Health Metrics SpO2 shows "Last night: No Data" it doesn't necessarily mean that.

 

The Today app on the watch has a better way of putting it.

 

It is confusing to show one minute no data and then later for there to be data. The user is mislead to think that the watch did not record any data, when in fact that is not the case.

 

 

20210815_062343.jpg

 

20210815_062227.jpg

 

 

Author | ch, passion for improvement.

Best Answer
0 Votes
2 REPLIES 2

‎12-01-2021 05:40

‎12-01-2021 05:40

@Guy_   While it is confusing to have no data one minute, then have the data, the Help article says that it can take an hour for this data to appear.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎12-01-2021 05:48 - last edited on ‎07-14-2024 11:02 by Fitbit Moderator

In response to LZeeW

‎12-01-2021 05:48 - last edited on ‎07-14-2024 11:02 by Fitbit Moderator

@LZeeW  - thanks, but wouldn't it be better to say something like "processing", "calculting" or "try in an hour", instead of a categoric "no data" which in fact may not be true?

If after an hour there was no data it could change to give the "no data" message.

Author | ch, passion for improvement.

Best Answer
0 Votes