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Heart Assessment Won't Download

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‎12-11-2023 18:29

‎12-11-2023 18:29

Galaxy S23. I've enabled all the permissions, phone syncs with watch, ECGs download to app on phone but the PDFs won't open or download. When I click on Export a PDF for your Provider (only option given to me), it goes to a screen saying "Exporting PDF" but nothing happens after that.

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‎12-12-2023 06:48

‎12-12-2023 06:48

@jozeywhales  I moved your post to the Android app forum, a better fit for your issue.  I hope a fellow Android user can help you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-13-2023 04:55

‎12-13-2023 04:55

I discovered that the files are available by clicking on the empty notification box at the top of the Today page. Still don't know why clicking on export to PDF does nothing.

 

Screenshot_20231213_074603.png

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