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Heart rate data not displayed completely in app

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As the title implies. Monday and tuesday

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@Premiumleo Welcome to the Fitbit Community. Thanks for the screenshot attached. 

 

I'd like you to make sure that the latest Fitbit app version is installed on your phone, to do so, visit the PlayStore and look for updates.

 

Once it's updated, check if the heart rate data shows up properly. If it doesn't, try the following troubleshooting: 

 

- Log out from the Fitbit app 

- Clear cache 

- Restart your phone 

- Log back in 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Same here. No history for Friday Saturday or Sunday. Todays not looking good either. I get better results with my £10 chinese watch.

In fairness everything is showing on my dashboard but I don't tend to carry my desktop when out for a run.

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@PDStirk Hi there. Thank you for the details mentioned. 

 

I see where your disappointment is coming from. Please confirm that you tried the troubleshooting mentioned above, if after trying it, you're still experiencing the same, let me know the phone model, OS installed and attach a screenshot to your next reply.

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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