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Heart rate montoring

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‎01-13-2016 08:50

‎01-13-2016 08:50

New fitbit charge, i have set it up on my andriod but the app is not showing my heart rate. Says resting bpm not measured how do i measure it and it appear on here. It is appearing on my watch
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‎01-14-2016 05:19

‎01-14-2016 05:19

@Lil35 Welcome to the Fitbit Community! It's great to have you here! It's weird that your heart rate is not appearing on your Fitbit app. I'd like you to provide a screenshot of your Dashboard, the part that is missing the heart rate info. In the meantime, I recommend restarting your Charge HR so it gets refreshed internally and then force sync your device.

 

Looking forward to your reply my friend! Smiley Happy

JuanJo | Community Moderator

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