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Help menu in Spanish language

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‎12-23-2019 23:50 - last edited on ‎12-25-2019 11:27 by Fitbit Moderator

‎12-23-2019 23:50 - last edited on ‎12-25-2019 11:27 by Fitbit Moderator

Everything in my FitBit app is in English except the help articles; the link points

to the Spanish forum. Does anyone

know how to fix this?  (I want everything in English). 

 

Moderator edit: Subject for clarity
Moderator edit: Format

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‎12-25-2019 11:26

‎12-25-2019 11:26

Hi @Jkhend67, welcome to the Community Forums! Sorry for the delayed reply.

 

Thanks for bringing this to my attention and the information that was shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? Which Android mobile device are you using? If you haven't already done so, please try the following troubleshooting steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.
  7. Let me know if the issue persists.

 

Keep me posted.

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