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Home Water Stats don't update

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‎03-03-2021 15:53

‎03-03-2021 15:53

Issue with the Fitbit App. I would add screenshots, but it says I don't have permission...

The "Today" page isn't updating with my actual logged water progress for today. The home page water stat doesn't update the great majority of the time. 

I've cleared the app cache, removed the water stat, re-added the water stat, and it's still broken. 
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‎03-04-2021 11:21

‎03-04-2021 11:21

@lfds Hi there. Thanks for the troubleshooting tried prior to posting. 

 

There was an outage yesterday which affected syncing and logging issues. I'd like you to test this feature out today and let me know if the water updates properly. 

 

If it doesn't let me know the phone model and OS installed. Last but not least, check out these instructions on how to attach an image to your reply. 

 

Hope this helps. 

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