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Hourly Activity Goal inconsistency on the Fitbit app

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‎02-23-2020 22:22 - last edited on ‎02-24-2020 04:57 by Moderator Alum

‎02-23-2020 22:22 - last edited on ‎02-24-2020 04:57 by Moderator Alum

My Inspire device tells me I have done my 8 out of 8 250 daily steps but the app only records 7, its missed one completely, seems this is a common problem, is there a fix for this....the app did not record the 3pm steps which I did but it did record the 4pm which I also did...not a very good fitbit...too many issues...time for a better one...

 

Moderator edit: Subject for clarity

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‎02-24-2020 04:54

‎02-24-2020 04:54

Welcome to the Community Forums @Parkrunjen, thanks for sharing the details of the issue that you're currently having with your hourly activity goals. 

 

I understand how you feel, we've received feedback about it. We’re aware of this. We're working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.


Please me us know if there's anything we can do to assist you in the meantime.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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