04-07-2016 11:13
04-07-2016 11:13
04-08-2016 16:29 - edited 04-08-2016 16:30
04-08-2016 16:29 - edited 04-08-2016 16:30
Hey @KMM01 very welcome to the Community! I used to have the same issue, make sure your phone is having the correct time zone and also on your Fitbit app. If that doesn't work, I recommend update your Fitbit app to the latest version and after that Restart your Tracker and sync it with your Fitbit app.
I hope this helps, keep me posted!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
04-08-2016 19:09
04-08-2016 19:09
04-09-2016 08:22 - edited 04-09-2016 08:24
04-09-2016 08:22 - edited 04-09-2016 08:24
Is great to hear that @KMM01, however don't forget to update your Fitbit app to prevent this type of issues by:
1. Going to the Google Play store on your device.
2. Tap the menu button and Tap My Apps and choose the Fitbit app.
3. Tap Update (If you want automatic updates in the future, check the Allow automatic updating box)
And let me give you a personal tip with the Fitbit app. If you are having some kind of error or issue with your app, try Clear the Browser Cache of the Fitbit app. That works very well
Enjoy the weekend and let me know if you see something again!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
04-09-2016 11:31
04-09-2016 11:31
04-11-2016 17:06
04-11-2016 17:06
Thanks for the update @KMM01! Let me know if the issue persist, I'll be around and don't forget to visit our Discussion Board where you'll find a lot of tips to improve your healthy life.
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
05-21-2016 20:37
05-21-2016 20:37
Thank you. was missing hourly "tile" on android phone.. DUHHH needed to update the phone
THANK YOU Geekless in KC
@TarinFitbit wrote:Is great to hear that @KMM01, however don't forget to update your Fitbit app to prevent this type of issues by:
1. Going to the Google Play store on your device.
2. Tap the menu button and Tap My Apps and choose the Fitbit app.
3. Tap Update (If you want automatic updates in the future, check the Allow automatic updating box)And let me give you a personal tip with the Fitbit app. If you are having some kind of error or issue with your app, try Clear the Browser Cache of the Fitbit app. That works very well
Enjoy the weekend and let me know if you see something again!
05-22-2016 10:03 - edited 05-22-2016 10:03
05-22-2016 10:03 - edited 05-22-2016 10:03
Hey @JaneDKC! Thanks for join us and don't worry about it, that happened to me a couple of times LOL .
So let me give you a couple of tips to prevent this situation:
1. If you are missing a tile, take a look at the bottom of your Dashboard, you'll see a grey button "show Hidden" and tap it. However, if you want to remove the a tile, just press and hold the tile and drag it to the "X"
2. Another reason that may be is an unpaired tracker. You won't be able to see a lot of tiles in this case.
I hope this helps @JaneDKC. Enjoy your day !
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!