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Hourly activity goal tile not loading

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‎04-22-2018 15:16 - last edited on ‎05-21-2018 16:39 by Moderator Alum

‎04-22-2018 15:16 - last edited on ‎05-21-2018 16:39 by Moderator Alum

Long standing issue, no historical data, have to open hourly activity tile, then back to dashboard, then open again for data to be visable. Using Android app.

When is this glitch to be rectified? 

 

Moderator edit: updated subject for clarity

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‎05-21-2018 16:38 - edited ‎05-26-2018 12:02

‎05-21-2018 16:38 - edited ‎05-26-2018 12:02

Welcome to the Forums @rj03! Thanks for sharing your experience about the Hourly Activity Goal feature. This sounds odd.

 

To make sure that your app is working correctly, please restart it. To restart it you need to log out from your app and reboot your phone. Once your phone is up, log back in. Also, make sure that the All Day Sync feature is enabled. To do so you need to go to account, then tap the picture of your tracker and scroll down and enable this option.

 

Keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

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