Hourly steps are not shown

[StuZ]

I have Samsung S10+ and when viewing the dashboard for Hourly steps, though it tells me how many hours I have met, it is not displaying on app.  I have reinstalled, restarted and nothing seems to help

Moderator edit: Subject for clarity 

[LZeeW]

@StuZ   I am moving your post to the Android app forum.  You are describing an app issue, not a device issue.  As an iOS user, I can't help you, but I hope someone an Android user can.

[RicardoFitbit]

Hi @StuZ, it's nice to see you again participating here in the Community Forums! Sorry for the delayed reply.

Thanks for bringing this to my attention and for the screenshots that were shared in your post, your effort troubleshooting this matter before posting is appreciated. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Is your Samsung Galaxy S10+ running Android 10 or Android 9? In the meantime I receive your answers, please try the following steps: 

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

@LZeeW Thanks for your support and for moving this post to the correct board.

Let me know if you have any additional questions.

[StuZ]

@RicardoFitbitthanks for responding.  Phone is on Android 10.  I have noticed this problem for about a month and is still happening. In regards to your suggestions, I have completed them several times and nothing has changed. It tells hours but no icon.