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How To Get Current HR Data?

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‎01-08-2021 05:46 - last edited on ‎01-23-2021 13:16 by Fitbit Moderator

‎01-08-2021 05:46 - last edited on ‎01-23-2021 13:16 by Fitbit Moderator

Having on going heart issues so I switched to a different heart monitor for four days.

Now when I look at the mobile app it's still showing last Sundays data, even though it is collecting the new data and the watch date is correct.

I can tap the Sunday data picture, twice, then can swipe pages to the left till I get to todays data and the data is there, but it still displays last Sundays data initially opening up the app.

 

 

Moderator Edit: Clarified subject

 

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‎01-23-2021 13:20

‎01-23-2021 13:20

Hello @pedropel.

 

I'd like to get a closer look at what is going on. Could you share a screenshot of what you mean? That should let me better understand what is it that your app is showing. 

 

My recommendation in the meantime would be that you try to log out of the app and then log back in. That will reload all data from the servers and thus should correct the info you are getting.

 

Look forward to your reply.

Lanuza | Community Moderator

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