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How can I delete badges and/or their saved data?

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‎02-02-2018 08:51

‎02-02-2018 08:51

Got my Fitbit two days ago. Been loving it, and getting back into hiking and running since.

This morning was stoked to see I lost almost two pounds since then. Went to enter it, and I mistyped and ended up writing my new weight as 20.8 pounds.

All of a sudden I get all these flashing badges and stuff saying I lost 180+ pounds, etc. About thirty or so in total. The crappiest one though is the goal weight achieved, and how it's just taking up a huge portion of the screen when I go to log weight now.

How on earth do I fix this? I looked up solutions online but they either dont work (trash can icon does not appear in badges/all) or just don't exist? This seems like it should be such a common thing to happen, and should be easy to fix.

This has really kinda bummed me out this morning, such a stick in the mud for all the motivation and willingness to use this product lately when I see all that false sense of achievement. Can anyone help, please?

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2 REPLIES 2

‎02-02-2018 09:38

‎02-02-2018 09:38

Maybe this Iink can help you?!

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‎02-02-2018 09:47

In response to Tao75

‎02-02-2018 09:47

The logs have been corrected earlier. Unfortunately, the badges still remain. Again, that huge GOAL WEIGHT ACHIEVED (complete with a big ad for their scale) is still there in my weight log page on my phone. Tried logging out, restarting app, nothing works. 

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