05-21-2017 12:55
05-21-2017 12:55
Hello,
I just bought a charge 2
This morning i was out for i bike ride with my phone connected.
I logged in the app, and i can not see the map that i have driven.
When i log in into my pc, ther i can see my map.
Why it is not possible to see the trakc/map?
How can i see it on my phone please ?
Thanks for the responses !!!
05-21-2017 16:21
05-21-2017 16:21
@DimiBo, if you tap on the Track Exercise (or Recent Exercise) tile, it should open the exercise screen with all of your recorded activities there.
05-21-2017 19:15
05-21-2017 19:15
I sort of have the same problem. But for me once my Charge2 sync's with app then the map and all info disappears. Any suggestions?
05-21-2017 19:19
05-21-2017 19:19
@Loweskr, are you using the MobileRun feature of the Fitbit app? If so, did you use the Pause & Resume option?
05-21-2017 19:34
05-21-2017 19:34
I have gone to the "+" in bottom right corner and then "Track Exercise" then "Walk" then press the play button to start tracking. Yes I did you pause & resume tonight, however in previous times I have not paused.
05-21-2017 19:40
05-21-2017 19:40
When I finish a walk using the walk tracker, I can see the steps, my splits, etc... but when I go back to my tracked workouts, the activity is missing and all of that data is gone. This seems to happen after my Charge 2 syncs with app.
07-25-2018 00:32
07-25-2018 00:32
Have you solved this issue? I have a Charge 2 and it isn't recording any maps using the app. I can see the route and miles etc but as soon as I save it, it disappears. Just the distance and calories are recorded.