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How can I sync my tracker?

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I have the FB HR and in the Dashboard. It shows my activity of a few days ago. How do you synch it for most recent? thanks

 

 

Moderator Edit: Subject for clarity

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@rcaudio Which specific heart rate data were you looking for? In order to view heart rate data on your PC Dashboard, you'd go here and make sure that you have the "Activity + Stats" tile, which includes heart rate and looks like below. To add tiles from the online Dashboard, follow the steps provided here.

 

Screen Shot 2016-01-19 at 5.18.53 PM.png

Erick | Community Moderator

It's all about the food! What's Cooking?

View best answer in original post

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It's great to see you around @rcaudio. If you want to sync your tracker, do the following from your Android device:

 

1. Tap "Charge HR"

2. Tap "Sync Now"

 

But first, verify that your phone is a Compatible Device. Now, if you want to sync your tracker from a computer do the following:

 

1. Verify that Fitbit Connect is installed and the wireless sync dongle is plugged into your computer. 
2. Click the Fitbit Connect icon located near the data and time on your computer.
3. Click "Sync Now." Fitbit Connect will look for your tracker. 
4. Once the sync is complete, click Go to Fitbit.com.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I got it to synch on my Android tablet and the data shows up. I managed to find the heart rate info I was looking for. Crazy how buried they have it for a device that features just that tracking.

But then I tried to look on my PC dashboard and there’s no data. Fitbit Connect was recently updated and now it won’t synch.

One lousy app interface if you ask me.
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@rcaudio Which specific heart rate data were you looking for? In order to view heart rate data on your PC Dashboard, you'd go here and make sure that you have the "Activity + Stats" tile, which includes heart rate and looks like below. To add tiles from the online Dashboard, follow the steps provided here.

 

Screen Shot 2016-01-19 at 5.18.53 PM.png

Erick | Community Moderator

It's all about the food! What's Cooking?

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Thanks for good clear help Erick.

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