11-27-2019 20:54 - last edited on 11-28-2019 13:29 by MarreFitbit
11-27-2019 20:54 - last edited on 11-28-2019 13:29 by MarreFitbit
Good evening everyone! I lost my fitbit and i see someone is walking with it. Due to the steps. How do i located it and get it back. Any suggestions are welcome!
Moderator edit: updated subject for clarity
11-27-2019 21:00
11-27-2019 21:00
Hi @Mcreated4Him is it possible you dropped it in your house and a pet or child is moving it around? There is a way to see if you're near it. If you're within 25 feet of the device, you can sync it and set a silent alarm to see if you can hear it buzz. As long as you see the steps on your mobile device, it's still attached to your account. Here is an article on what to do when you lose your Fitbit. click to go there. Let us know what happens.
11-27-2019 21:14
11-27-2019 21:14
11-27-2019 23:11
11-27-2019 23:11
@Mcreated4Him sorry for your bad news. I know when something happens, it's hard to remember what goes on once you reach the comfort of home. Since it's registering steps, it has to be within range. Check your car, just in case it was there. Try the silent alarms and see what happens. Hope the rest of your week goes better.
11-27-2019 23:46
11-27-2019 23:46