08-18-2022 12:58 - last edited on 01-03-2023 13:17 by AndreaFitbit
08-18-2022 12:58 - last edited on 01-03-2023 13:17 by AndreaFitbit
I have a versa 2, I'm from Slovenia, my mobile phone is a huawei watch, the versa 2 sends notifications to my mobile phone, how can I set it up so that I receive calls and messages on the watch, and on my mobile phone, I have fitbit allow
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
08-19-2022 07:10
08-19-2022 07:10
Hello @robertinjo
Let’s check your settings:
Open your Fitbit App, tap your profile picture then scroll down and tap Versa 2 the scroll down and tap Notifications.
‘Look to ensure you have calls, text messages and calendar events (if you want that as well) are all enabled. While your on the same page tap App Notifications and enable your apps you want here.
Once you made all the changes please remember to sync your Versa 2 so that your Fitbit Tracker will accept the changes.
If you continue to have issues please check here to ensure your mobile device is compatible with the Fitbit App: https://www.fitbit.com/global/us/technology/compatible-devices.
You didn’t mention which Huawei Version you have and in the link above it states ‘Despite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly”. Look further where it gives you a link for instructions for help resolving any issues using the Fitbit app on this device. It will take you here: https://help.fitbit.com/articles/en_US/Help_article/1979.htm
😃 I hope this provided you with an answer and if compatible it helps get your calls and messages up and running for you. Please let me know if this helps
08-19-2022 07:10
08-19-2022 07:10
Hello @robertinjo
Let’s check your settings:
Open your Fitbit App, tap your profile picture then scroll down and tap Versa 2 the scroll down and tap Notifications.
‘Look to ensure you have calls, text messages and calendar events (if you want that as well) are all enabled. While your on the same page tap App Notifications and enable your apps you want here.
Once you made all the changes please remember to sync your Versa 2 so that your Fitbit Tracker will accept the changes.
If you continue to have issues please check here to ensure your mobile device is compatible with the Fitbit App: https://www.fitbit.com/global/us/technology/compatible-devices.
You didn’t mention which Huawei Version you have and in the link above it states ‘Despite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly”. Look further where it gives you a link for instructions for help resolving any issues using the Fitbit app on this device. It will take you here: https://help.fitbit.com/articles/en_US/Help_article/1979.htm
😃 I hope this provided you with an answer and if compatible it helps get your calls and messages up and running for you. Please let me know if this helps
08-19-2022 12:53
08-19-2022 12:53
Thanks for your help, I managed to fix everything and now everything works normally
08-19-2022 13:07
08-19-2022 13:07
That’s awesome news @robertinjo! 😃 I’m having your up and running again. Please consider marking my original response to you as Best Answer. Doing so helps others who have issues, similar to the one you were having, find answers quickly. I’d appreciate it. Enjoy your weekend and as always Happy Stepping!