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How do I remove heart rate data?

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‎10-10-2019 07:48 - last edited on ‎10-13-2019 11:01 by Fitbit Moderator

‎10-10-2019 07:48 - last edited on ‎10-13-2019 11:01 by Fitbit Moderator

Fitbit says you should go fo a run if you can, to get a more accurate heart rate numbers. 

I did so on 9/28/19. I was so winded, and felt like I was going to have another heat attack. Obviously, very unhealthy.

My problem now is that the peak Fitbit recorded that day is well above my normal workout heart rate.

I work to my safe, not life threatening peak almost everyday. Because of that one 10 minute run, the app never says I'm at my peak.

I removed the run from my exercise log. 

How do I remove the heart rate for that day?

Thanks for your time,

Diane

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎10-13-2019 11:15

‎10-13-2019 11:15

Hi @DianeYoga. I'm glad to see you here in the Forums and I'm sorry for my delayed response.

 

Thanks for letting me know that your heart rate details weren't recorded correctly. Although you've deleted your exercise, there isn't an option to delete your heart rate data. I understand how important is to get accurate details and to work on this may I know if your Fitbit device too tight or loose on your wrist during your run? If you've not done so, check this help article for tips to improve the accuracy of your heart-rate readings. Keep in mind that several factors can affect your heart rate, including air temperature, stress level, physical body position, and medication use.

 

Keep me posted.

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‎10-15-2019 09:50

In response to LizzyFitbit

‎10-15-2019 09:50

Thank you for ALL your help! 

Im loving my name! Suits me perfectly! 🥰 

And I'm starting to understand the Charge 3 more and more. 👍🏻

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‎10-17-2019 12:46 - edited ‎10-17-2019 12:48

In response to DianeYoga

‎10-17-2019 12:46 - edited ‎10-17-2019 12:48

Hi @DianeYoga. I hope you're doing well!

 

You're very welcome and I'm glad you love your new username! 😊 The Charge 3 has so many features that you'll enjoy having it with you while reaching your goals. If you'd like to find more about it, you can take a look to this User Manual. You can also post your questions to receive help from the Community!

 

In case you have some spare time, I’d like to invite you to visit our Discussion Board where you will find great tips and encouragement from other members.

 

Catch you later!

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